It’s everyone’s responsibility to improve experiences for your customers. But getting the right data, at the right time, to the right people is only one part of the equation. From CX programme owners and service reps to regional managers and the entire C-suite, InMoment helps you easily design, build, run, and socialise configurable reports and dashboards on virtually any datapoint to turn insights into action.

With out of the box reporting you can quickly see what’s impacting your main metrics, and develop action plans for the opportunities you’ve identified. With data filters and variable grouping you can be sure you capture the right insights, for the right audience, delivered at the right time. Alternatively you can easily create reports and dashboards from scratch for truly tailored insights. Our intuitive editor helps you build visualisations leveraging drag and drop options that allow for drill through reporting to the deepest level of data.