Harnessing AI In Your Community

With Platform One

  • ebook
  • Insight Communities
  • Online Communities
  • Short Term Communities
  • Long Term Communities
  • Artificial Intelligence
  • Generative AI
  • Data Analytics

Harness the power of Generative AI to transform your online insight community.

Online insight communities have become vital to brands as always-on hubs for customer feedback and co-creation. With the emergence of generative AI (Gen AI), these communities are poised for a transformation.

This handbook provides a practical guide on applying Gen AI within your insight community. It assumes you’re already familiar with running online communities for research and focuses on what’s new: how generative AI can enhance your existing processes.

Learn how to apply AI across your community research workflow, avoid common pitfalls, and use real-world examples to bring the benefits to life.

You will learn:

  • Why generative AI is valuable in insight communities
  • How AI amplifies, rather than replaces, human insights
  • Key ways to apply AI across the research workflow
  • Examples of AI in action within insight communities
  • Common pitfalls and challenges to avoid
  • Best practices for implementing AI in your programme
  • How leading organisations are applying AI through case studies

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