Insight communities give you ongoing access to customers, building understanding. Here the top 20 insight community platforms.

2021 will be a busy year for M&A activity in the insights industry. Mike Stevens explains why consolidation and digitisation go hand-in-hand.

Chatbots for research are a way of engaging respondents in a converstaion to gather both qual and quant data. Learn how they can help you

Learn about social intelligence, how it can be used, and how you can benefit from using it in your own insight strategy.

Social Intelligence provides insights on how consumers talk about & interact with your brand. Here the top 10 social intelligence platforms.

A map of Social Intelligence platforms. Includes a range of tools, from social listening, to audience intelligence platforms.