Survey Research | Qualitative Research | UX Research | Behavioural Research | Data Analytics | Customer Experience | Reporting & Knowledge Sharing | Panels & Data Sources
Survey Research includes software for designing, managing and analysing surveys; agile ‘DIY’ research tools for ad or concept testing, end-to-end automated platforms and more.
Qualitative Research includes online focus groups & forums, ethnographies, insight communities, video research and more.
UX Research includes usability testing, journey mapping, mobile ethnography, web / app usage analytics, product feedback and more.
Behavioural Research includes categories such as customer journey mapping, behavioural economics, diary studies, passive measurement, eye tracking and more.
Customer Experience includes feedback measurement, Voice of Customer research, NPS tracking, employee experience, CX Analytics and more.
Data Analytics include A/B testing, web / app user analytics, choice modelling, NLP, advanced statistical techniques, social intelligence and more.
Reporting & Knowledge Sharing
Reporting & Knowledge Sharing includes categories such as dashboards, infographics, data visualisation, automated reporting, knowledge management and more.
Panels & Data Sources
Panel & Data Sources include survey panels, crowdsourcing, syndicated research, trend reports, DIY sample, specialist panels and more.