All Customer Experience (CX) Feedback

Askia builds technology to help understand and predict human behaviour. It is the technology partner of choice for visionary market research agencies, including large global networks (Ipsos, GfK, Kantar TNS, BVA, Hall & Partners), mid-sized independents and small agencies with just a handful of employees. Many of these companies have Read more ...

At Potentiate, we’re all about human experience (HX). Viewing people as humans rather than customers allows brands to play a more meaningful, authentic and relevant role in people’s lives, which we believe is the next step after CX & UX. Helping our customers become more human-centric, enables them to anticipate Read more ...

Medallia LivingLens helps the world’s leading brands and market research agencies work with video-based research at scale by analysing the data contained within speech, sentiment, emotion, and objects. Our video intelligence platform simplifies the complexities of video and aims to free your organisation’s resources so you can focus on what Read more ...

Thematic is the fastest and most reliable way to gain deep insights from customer feedback into what drives customer satisfaction and loyalty. We source customer feedback from any channel, analyse it and create insights reports which are easily shared through dashboards, email digests and presentations. Traditional Experience Management and Feedback Read more ...

Revolutionise your text analytics and unlock the power of your qualitative data. Heartbeat Ai empowers organisations to extract actionable insights about customers’ and employees’ emotions using machine learning and natural language processing. Discover the emotions behind any text input from any source; categorising them into 9 primary emotions, 97 secondary Read more ...

My-Take is a greater Boston-based insight technology company. Our primary product/service is delivering customer/consumer insight through insight communities. The online insight community category is among the fastest growing segments in market research. Communities allow brands to instantly attain feedback and ideas from hundreds, or thousands, of their customers on an Read more ...

Gavagai has created the Gavagai Explorer, an AI-driven text-analytics platform that provides actionable insights from unstructured text data – easily, quickly and at a low cost – in 46 languages. With the Explorer, our customers can understand their data and improve their business, without the help of consultants or expert Read more ...