Featured Platforms
Rival Technologies
Rival Technologies develops chat, voice and video technology for agile insight communities of customers, fans and employees.
About
Conversational research interfaces – like messaging apps – are becoming more widespread. Chatbots can use machine learning to respond automatically to user inputs.
The Top 10 Chatbots for User and Market Research
Chatbots for research are taking off: they can be quick, unobtrusive and run on websites or natively in Messaging apps….
Market Map: Chatbots for Research
Chatbot platforms are increasingly being used for market research, user research and CX feedback. Here is a market map of…
What are Chatbots for Research?
Chatbots for research are a way of engaging respondents in a converstaion to gather both qual and quant data. Learn…
Learning Resources
Filter content by format, topic or company
Effective Chat Surveys
A free introductory ebook about designing effective chat surveys for market research, user testing, online communities and customer experience feedback.
Uncovering Human Emotions in Unstructured Data
A free white paper from Heartbeat Ai that explains how NLP can be used to identify and measure the emotional…
Are Insight Communities Still Relevant in the Age of Mobile Messaging?
Matt Kleinschmit, CEO and Founder of Reach3 Insights, previews his session at the Communities Summit 2020 with a challenge to…
Stop Relying on Recall
A free ebook from Rival Technologies about the limits of recall-based surveys with practical tips for getting better insights with…
Platform Demo – GroupSolver
GroupSolver Demo. GroupSolver is a ‘qualitative-at-scale’ research platform that uses machine learning to organise and quantify natural language answers into…
Voice Assistants for Research & Insight
Research is starting to use messaging tools and chatbots. But what’s up with voice assistants? Here’s a brief collection of…
