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inca is a qualitative-first, AI-powered insight platform to understand consumers in-depth and at-scale through engaging research conversations and custom NLP


Conversational research interfaces – like messaging apps – are becoming more widespread. Chatbots can use machine learning to respond automatically to user inputs.

market map

Market Map: Chatbots for Research

Chatbot platforms are increasingly being used for market research, user research and CX feedback. Here is a market map of…


What are Chatbots for Research?

Chatbots for research are a way of engaging respondents in a converstaion to gather both qual and quant data. Learn…

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Effective Chat Surveys

A free introductory ebook about designing effective chat surveys for market research, user testing, online communities and customer experience feedback.

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