Mobile ethnography, experience sampling, smartphone qualitative: these solutions are for capturing in-the-moment feedback from users with text feedback, image uploads and video.
They may also feature advanced capabilities such as geo-triggering of tasks and screen capture for UX feedback.
Filter content by format, topic or company
On-demand webinar by Indeemo: using smartphone ethnography to research omni-channel user journeys. Case studies featuring Deliveroo and Uber Eats.