QuestionPro Communities Lightning Demo

QuestionPro is a SaaS-based Experience Management Survey Platform built for market research, customer experience, and employee experience.

We help organizations collect the pulse of their audiences through online communities, focus groups, polls, journey mapping, employee 360s, data visualization, and more.

At the core is our powerful survey engine that enables easy creation, multi-channel distribution, and robust analysis. The QuestionPro App extends these capabilities by enabling offline data collection in remote and in-field environments. Additionally, our platform includes comprehensive tools for community management and CX dashboards, with critical features like detractor recovery and case management.

QuestionPro Communities helps organizations build, manage, and activate engaged customer communities to gather real-time insights and improve business outcomes. Designed to support both quantitative and qualitative research, it enables companies to create meaningful, ongoing relationships with their audiences.

Recruit Use purpose-built tools to grow your community by importing lists or leveraging QuestionPro’s recruitment services to find and onboard the right members.

Engage Keep members active and engaged with polls, surveys, live chats, and discussion forums—all within a customizable community space.

Collect Capture feedback continuously across mobile and desktop platforms, run real-time reports, and turn community sentiment into actionable insight.

Reward Incentivize participation with built-in rewards systems—points, gamification, monetary rewards, and donations—to increase loyalty and response rates.

QuestionPro powers over 2 million surveys per week, supporting more than 6,000 clients, including 600 enterprise-level organizations. The platform is built for scale, with a proven ability to support hundreds of thousands of respondents in real time.