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Beliefs Beat Attitudes: A Smarter Route to Consumer Behaviour Change

Chris Harvey Behaviour - Next Gen Insights Summit 2026 - Featured Image
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April 21 @ 4:20 pm 4:40 pm

This live webinar is part of The Next Generation Insights Summit – April 2026:

Chris Harvey shows why beliefs, not attitudes, drive behaviour change, with a practical framework to sharpen research and strategy.

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Most research measures attitudes. But attitudes don’t change behaviour – beliefs do.

In this practical 20-minute session, we’ll clarify the often-blurred distinction between beliefs (what people think) and attitudes (what they feel) – and why confusing the two leads to missed opportunities for behaviour change.

You’ll be introduced to a simple but powerful framework for understanding three types of belief: Descriptive, Evaluative, and Prescriptive beliefs.

Using concrete examples, we’ll explore:

  • How different belief types signal very different levels of behavioural commitment
  • How this lens strengthens consumer behaviour, campaign evaluation, brand tracking and innovation work
  • Where researchers most commonly go wrong when exploring and interpreting beliefs

You’ll leave with:

  • Practical guidance for writing belief statements
  • Sharper judgment when interpreting consumer beliefs
  • A clear diagnostic framework for behaviour change

This session is designed for both agency and in-house researchers who want to move beyond surface-level attitudinal measurement and make more confident calls about what needs to shift to change behaviour.

Speaker

Chris Harvey
Chris Harvey is Founder of Activate Research, focused in understand, predict, and influence target audience behaviour through practical behavioural science.
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