Have you ever spent countless hours tediously sifting through huge piles of customer feedback?
We’re the AI feedback analysis platform that’s transforming how brands and market research agencies discover insights.
By combining open-ended text with quantitative variables, we empower you to turn overwhelming waves of surveys, reviews and NPS data into actionable opportunities.
Today, over 200 industry leaders like DHL, Lufthansa, and Euromonitor trust Caplena to turn Customer and Employee feedback into precise insights, fast.
