Listen Labs is an AI-led user interview platform that replaces surveys, focus groups, and manual interviews with automated, AI-moderated conversations.

The platform recruits participants, conducts interviews, analyzes responses, and generates actionable insights—with results delivered in hours, not weeks. Trusted by industry leaders across consumer insights, product, marketing, and UX.

What Listen Labs Does

• AI-moderated interviews at scale: Personalized qualitative interviews with each participant (video, audio, or text).
• Instant analysis & reporting: Auto-generated takeaways, personas, themes, and interactive market reports.
• Participant recruitment: Access millions of B2B/B2C respondents; integrate any panel provider; or bring your own users.
• Multilingual research: Conduct and translate interviews in 50+ languages.
• Test any stimuli: Supports video, images, text, ads, landing pages, concepts, prototypes, and Figma files.
• Global compliance: SOC 2 Type II, GDPR, ISO 42001/27001/27701. Data is never used for model training.

Key Use Cases:

• Concept Testing: Qual + quant feedback on new products and ideas.
• Landing Page Tests: Understand how users interpret your site and where confusion arises.
• Brand Perception: Reveal how audiences perceive your brand across segments.
• Foundational Research: Discover opportunities through open-ended exploration.
• Creative Testing: Validate messaging, ads, and visuals for emotional impact.
• Usability Testing: Screen-share walkthroughs that identify friction and usability issues.
• Consumer Journey Mapping: Surface pain points and moments of delight at scale.
• Multi-Market Research: Native-language interviews across global markets.

Who It’s For:

• Consumer Insights Teams: Large-scale qualitative insights in hours.
• Brand Marketers: Test messaging, measure perception, and understand drivers of conversion.
• Product Managers: Analyze churn, validate features, and prioritize roadmap decisions.
• UX Researchers: Run moderated-style tests without scheduling or manual analysis.
• Agencies: Deliver high-quality qual research in-house across multiple clients.
• Investors: Validate product-market fit with hundreds of customer interviews in a day.

Why Listen Labs:

• 3x longer responses than traditional surveys.
• Results in <24 hours.
• Access to 30M+ potential participants.
• Video & audio sentiment reveal tone, emotion, and user intent beyond text.

Industries:

Consumer packaged goods (CPG), Technology, E-commerce, Healthcare, Financial Services, Hospitality & Travel.