Skim Technologies provides a software platform and managed services for analysing unstructured web data.
The ‘Skim Engine’ scrapes data from internal sources (email, support tickets, chat) and external sites (forums, blogs, product pages or social media) to create a structured dataset for analysis.
Key features are then extracted from the text to identify products, brands, companies, people and other entities as well as context and sentiment.
Applications include brand tracking, product development, trend identification and complaints tracking.
Data is modelled and presented in an online analytics platform or can be made available via API.
