Learn how a fintech trailblazer uses AI to uncover high impact CX insights
Atom bank started life as the UK’s first app-only bank, and is now the fastest growing mortgage lender in the country.
Great customer experience has been key to this growth; and behind that experience are powerful customer insights.
In this webinar, Atom bank and their insights partner Thematic will explain how modern feedback analytics can uncover actionable insights to power trust, efficiency and growth.
Watch and learn how to:
- automate feedback analytics across channels, touchpoints and product lines with machine learning and data visualisation
- generate outstanding return-on-insights by reducing inbound support calls
- build the workflows and tools for a successful insights engine.
