Successful organisations not only engage with their customers, but they co-create with them to develope better products or services.
In this masterclass the KLC team will share best practices that will help you:
- Plan and incorporate co-creation into your customer engagement and product development strategies using an insight community in a way that’s both efficient and cost-effective
- Gather opinions and ideas from your customers base and use these insights to bring fresh and innovative concepts to your company
- Develop a customer feedback loop that fosters a collaborative environment with your insight community
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