With inca SmartProbe API, inca’s advanced conversational AI probing capability can be added to any survey.

The AI provides relevant probes to answers participants’ give to open-ended questions. The result is deeper insight at scale, with participants’ answers to probes frequently yielding richer insight than their answers to the original open ended question.

Easy to integrate and inexpensive to run, inca SmartProbe API adds conversational AI capability to any survey or feedback platform. The API means that probing questions appear natively in the relevant survey  providing a seamless experience for research participants that drives engagement given the relevant, personalized nature of the probes.

Watch this video for a quick overview.