Civicom ChatterBox® is a robust asynchronous platform designed to capture rich consumer insights over days, weeks, or months. It combines robust engagement tools with Civicom’s signature high-touch technical support.

Drive Engagement and Uncover Deeper Narratives

Diverse Task Types: Stimulus mark-up, video diaries, sort-and-rank, and polls.

Zero Bias: Response masking and chronological logic prevent “groupthink.”

Gamification: Built-in points and leaderboards to drive participant retention.

Hybrid-Ready: Supports asynchronous tasks plus real-time live chat probing.

Global Execution: 20+ languages supported with integrated translation services.

Turnkey Setup: We program your guide and manage respondent onboarding.

Active Monitoring: Dedicated technicians manage the backend so you can focus on the moderation.

Rapid Analytics: Quickly exports, automated transcripts, and sentiment tagging.