Eric Knoben has spent 15 years in the insights industry, most recently as President of Emerald Research Group, a full-service market research firm. For much of his career he worked embedded in Microsoft’s product teams.
He was one of Listen Labs’ earliest customers, using AI-moderated research across client engagements before joining the company to lead its in-house insights team. At Listen, he guides research methodology and works with customer insights teams on operationalizing AI in their research practice.
