Customer Experience (CX) Feedback

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DISQO

DISQO is CX intelligence platform for insights, agile testing and advertising measurement with the industry’s largest opt-in consumer data platform.

Forsta

Forsta is a full suite technology platform for market research, customer experience and employee experience management.

QuestionPro

QuestionPro is a SaaS platform for Customer and Employee Experience feedback, surveys, online communities, focus groups, polls, and more.


About


Customer Experience (CX) Feedback is a way of understanding how customers are interacting with your brand, and if there are things to improve, or ways to amplify positive experiences.

Feedback can come from a range of sources, such as surveys, reviews, complaints, emails, social platforms and call centre transcripts.

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