Platform One
Platform One is an integrated customer experience and research company with proprietary technology and full service insight consulting.
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This product demo introduces Platform One, an AI‑assisted customer intelligence platform designed to help teams collect, analyse, and activate customer insights continuously.
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Attendees will see how the platform centralises quantitative and qualitative feedback, leverages AI to surface key themes and insights faster, and supports collaboration around a shared view of the customer. The demo focuses on how Platform One enables organisations to move from fragmented research to continuous, decision-ready customer intelligence.
Key Features:
- AI-powered intelligence: Accelerate insight generation across execution, analysis, and reporting—reducing manual effort and turning feedback into actionable insights faster.
- Intuitive UI & UX: Enable true self‑service with a user‑friendly interface that improves adoption, efficiency, and overall product perception across teams.
- Extended reach: Go beyond community-only research by capturing insights from broader audiences, expanding customer intelligence across multiple touchpoints.
Speakers
Matthieu Perrin
Matthieu Perrin, Managing Director of Platform One Europe, has over 25 years experience in the SaaS industry and market research sector.
Celia Veritas
Celia Veritas, Account Director at Platform One Europe, is experienced in customer intelligence, research technology and insights consulting.
Julie Scabello
Julie Scabello, Group Manager at Platform One Europe, leads research projects and team development on the application of AI to insights.
Learn More About Platform One
Platform One
Platform One is an integrated customer experience and research company with proprietary technology and full service insight consulting.