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Insights Chatbot: Replacement for Dashboards or Just a Gimmick?

October 15 @ 3:00 pm – 4:00 pm BST

With Caplena

  • summit
  • Text Analytics
  • Artificial Intelligence
  • Dashboards
  • Data Analytics
  • Survey Analysis
  • Text Surveys
  • User Feedback
  • Verbatim Response Coding
  • Chatbots
Caplena Insights Chatbot - Analytics and Reporting Summit Featured Image

Caplena explores the applications and limitations of using insights chatbots for exploring survey data in natural language.

The webinar explores whether insights chatbots, which allow exploring survey data in natural language, can replace traditional dashboards or are merely demo-ware.

Maurice Gonzenbach, Co-CEO of Caplena, presents real-world applications and limitations of these chatbots, using examples from companies like Lufthansa and DHL.

The discussion focuses on the chatbot’s capability to deliver reliable data insights and its implications for CX managers.

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Part of the Analytics & Reporting Summit – October 2024:

Analytics Reporting Summit Oct 2024 Featured Image - Insight Platforms

Caplena explores the applications and limitations of using insights chatbots for exploring survey data in natural language.

The webinar explores whether insights chatbots, which allow exploring survey data in natural language, can replace traditional dashboards or are merely demo-ware.

Maurice Gonzenbach, Co-CEO of Caplena, presents real-world applications and limitations of these chatbots, using examples from companies like Lufthansa and DHL.

The discussion focuses on the chatbot’s capability to deliver reliable data insights and its implications for CX managers.

Please login below or register for a free Insight Platforms account to watch videos.

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