Kapiche is a new wave feedback analytics platform for in-house customer insights teams.
Kapiche’s new approach to customer insights is data-agnostic and simplifies how you unlock this goldmine of data, for deep, contextual customer intelligence that your company can actually use.
Our insights platform delivers an unparalleled view into your customer’s experience, without manual coding, prebuilt industry models or hand reading thousands of customer comments.
Integrate with CX platforms, data warehousing, support systems and CRM for even more depth into your customer’s experience, with tangible insight into the exact impact particular topics are having on your CX scores.
Kapiche will tell you what improvements you can expect based on addressing particular topics.