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customer analytics software

Canny is a user feedback tracking platform for digital product management. It includes features to capture user feedback via public or private boards and through integrations with tools like Intercom; product roadmap management; and changelog documentation.

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Userzoom is a user testing and feedback platform with features for lab-based studies; moderated and unmoderated remote tests; information architecture research; on-page feedback and surveys; and other tools including card sorting, tree tests and intent testing. Userzoom also has a professional services team to manage projects and access to participant recruitment via its own panel.

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Quillit is the most accurate and secure AI-powered research assistant for qualitative market research analysis and report writing.

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Crowdtech offers and end-to-end platform for quant and qual research with fully responsive surveys, co-creation and community features.

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customer insights solutions

Hotjar is an integrated website analytics solution that includes heatmaps of user behaviour, session recordings with mouse tracking, conversion funnels, feedback polls, full surveys and test user recruitment.

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Smartlook provides product analytics with user behavior replay: session recordings, heatmaps, event tracking and conversion funnels

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insight community software

Bemyeye is a crowdsourced research platform with more than 600k on-demand data gatherers across Europe to help with supermarket stock-checks, retailer compliance tracking, mystery shopping and consumer durables category intelligence.

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Red Centre Software provides Interactive and fully scriptable cross tabulation, tracking and analysis software for survey research data.

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Sila provides advanced AI and consumer research services to analyse social media posts from Arabic-speaking consumers.

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