Free Online Masterclass: Tue Oct 12th - 10 am EST, 2 pm UK
A new way to listen and act on customer feedback
Learn how to gain a deeper AND broader understanding of your customers, the services you are giving them, and the relationship between your brand and your human experience.
In this not-to-be-missed webinar you'll discover:
• How to manage your day-to-day customer experience
• How to understand the broader lives, hopes and aspirations of your customers
• And how to create a human-centric, not just customer-centric view