Potentiate is a global technology and market research company with a specific focus on Human Experience (‘HX’). We help our clients realise their potential by understanding and predicting human behaviour, enabling them to build better products, provide superior services, and deliver exceptional human experiences. Our approach and philosophy is SwaS – Solutions with a Service, combining the latest technologies and innovative research methodologies with brilliant thinking to help deliver real business outcomes.
Our range of solutions include: Voice of Customer programs (‘VOC’), Customer Experience (‘CX’) programs, Customer Feedback, Customer Satisfaction, Insight Communities, User Experience, Employee Experience, Product Development, Brand Research and Agile Qualitative Research.
Powered by Platform One, Potentiate provides customer experience programs and insight communities all in the one platform. This unique approach enables breadth and depth of insight simply and efficiently.