At Potentiate, we’re all about human experience (HX). Viewing people as humans rather than customers allows brands to play a more meaningful, authentic and relevant role in people’s lives, which we believe is the next step after CX & UX.
Helping our customers become more human-centric, enables them to anticipate needs, build better products, provide superior services, and deliver exceptional human experiences.
Our approach & philosophy is SwaS – Solutions with a Service. We combine the latest technology with innovative research methodology & smart thinking. We focus on foresights not insights, on outcomes rather than measurement, uncovering the human behind the data.
We use our own proprietary software as well as partnering with the smartest technology providers & promote integration.
We offer a wide range of solutions, including; customer feedback, customer satisfaction, user experience, employee experience, product development, agile research, prescriptive analytics, knowledge management and data visualisation.