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How Next-Gen Qual Helps Leading Brands to Innovate with Empathy

With Discuss | Part of the Innovation Insights Summit Oct 2023

  • on-demand webinar
  • Innovation Testing
  • Innovation Research
  • Generative AI
  • Group Discussions/Focus Groups
  • Shopper Research
  • Agile Qualitative Research
  • Qualitative Research
  • Behavioural Analytics
  • Behavioural Research
  • Video Research

Learn how leading brands innovate with empathy by using the latest digital qualitative techniques developed by Discuss.

Consumer empathy is at the heart of great innovations. Brands that truly understand their consumers’ changing behaviours, needs and attitudes consistently launch successful products.

Yet, for many organizations, it’s hard to achieve consumer empathy at the right scale and speed for rapid innovation processes.

In this session, you’ll hear real-world examples of leading companies using next-generation qualitative approaches for virtual empathy programs. Learn how leading global organizations used the latest digital tools to innovate with empathy.

Join Jim Longo, Chief Strategy Officer, and Jill Postoak, Sr. Product Marketing Manager at Discuss, for an engaging conversation on how to understand your customers on a whole new level. You’ll walkaway with processes, mechanics, and elements that helped make these empathy initiatives successful, including:

  • How generative AI was used to instantly glean insights and key themes from multiple focus groups
  • How asynchronous methods were leveraged to capture in-store shopping experience
  • How product leaders easily engaged and moderated their own in-depth interview sessions

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Learn how leading brands innovate with empathy by using the latest digital qualitative techniques developed by Discuss.

Consumer empathy is at the heart of great innovations. Brands that truly understand their consumers’ changing behaviours, needs and attitudes consistently launch successful products.

Yet, for many organizations, it’s hard to achieve consumer empathy at the right scale and speed to for rapid innovation processes.

In this session, you’ll hear real-world examples of leading companies using next-generation qualitative approaches for virtual empathy programs. Learn how leading global organizations used the latest digital tools to innovate with empathy.

Join Jim Longo, Chief Strategy Officer, and Jill Postoak, Sr. Product Marketing Manager at Discuss, for an engaging conversation on how to understand your customers on a whole new level. You’ll walkaway with processes, mechanics, and elements that helped make these empathy initiatives successful, including:

  • How generative AI was used to instantly glean insights and key themes from multiple focus groups
  • How asynchronous methods were leveraged to capture in-store shopping experience
  • How product leaders easily engaged and moderated their own in-depth interview sessions

Please login below or register for a free Insight Platforms account to watch videos.

Speakers

Jill Postoak

Jill is a Product Marketing Manager at Discuss with more than seven years of experience in online research experience. A ‘quali’ at heart, she works closely with brands, agencies, and researchers to bring the voice of the customer to life.
FIND OUT MORE Jill Postoak

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