All Platforms

Karna.ai provides AI and machine learning tools for automating human intensive tasks in market research. Applications include auto-coding of attributes from images; demographic analysis to classify nationality, gender and age based on names and images; automatic processing of survey responses using NLP. Read more ...

AskNicely is customer experience feedback software with surveys triggered on websites and sent via email or SMS. It Integrates with CRM platforms such as Salesforce to trigger feedback requests after specific events or timeframes, and offers survey logic for multi-question surveys, custom branding and multiple language support. Live reports and Read more ...

ATLAS.ti is desktop software for qualitative analysis of textual, graphical, audio and video data. The tool supports all major formats of text, with fully automated searches across documents, auto-coding, and semantic meaning extraction. Most graphic, audio and video formats are also supported. Exploratory analysis tools include word clouds, word frequency Read more ...

Relative Insight is a language analytics platform. It uses NLP to conduct comparative analysis of two different text-based data sets (eg competing websites) to identify significant similarities and differences in word choice, sentiment and grammar. Read more ...

ipiphany applies text analytics to unstructured Customer Experience data (from social media, call transcripts, surveys, email, chat conversations and CRM). Analysis and dashboard features include a key drivers tool to understand movements in NPS, CSAT and Customer Effort scores; a relationships tool to find patterns connecting different topics; a trends Read more ...

Canvs analyses and categorizes “Emotional Reactions” in dialogue. The technology is embedded in a range of products with specific focus areas: TV (understanding audiences); Surveys (processing open-ended responses); Watch (focused on Facebook video); Campaigns (for analysing advertising and branded content campaigns); Movies (more audience insight, with predictive analytics tying emotional Read more ...