UserReport provides software for user feedback on websites or apps.
Incorporating a survey and a feedback forum, it enables direct interaction with users to learn about needs and capture suggestions.
The platform is free to use. It is installed through a code snippet on a website, integrates wth Google Analytics and surveys can can be used to capture demographics, ask for product feedback or serve Net Promoter Score surveys.
The forum tool aims to collect ideas from users and fix bugs. Users can vote on each others ideas to create a leaderboard of the most popular suggestions.
Premium services are available to publishers
Userreport is part of the Audience Project, which aims to validate online audiences for publishers, agencies, brands and e-commerce providers.