Course Preview: Essentials of Customer Experience

WHITE Outline - Insight Platforms Logo

Part of The Experience Summit

On-Demand Webinar

This free masterclass previews Essentials of Customer Experience, the on-demand training course in the Insight Platforms Academy.

Developed primarily for market researchers, product managers and customer insight teams, this session will demystify the tools, frameworks and language of Customer Experience measurement, analytics and management.

Watch it to learn:

  • What CX is all about: an introduction to the Experience Economy and the role of CX in attracting and retaining customers
  • Essential concepts in Customer Experience Management
  • The key methods and technologies for CX feedback, measurement and analytics

Watch this video to get a 50% discount on the all-access Insight Platforms Academy subscription (normally £600 annually).

Insight Platforms Academy Logo Black

Please login below or register for a free Insight Platforms account to watch videos.


Company Profile

Scroll to Top