Chatbot platforms are increasingly being used for market research, user research and customer experience feedback.
If you want to read more about these solutions, check out the articles What are Chatbots for Research? and The Top 10 Chatbot Platforms for User & Market Research:
Here’s a market map of the main chatbot platforms for research.
You can also download a hi-res PDF with clickable links.
Author
Mike Stevens
Mike is the founder of Insight Platforms. He is a consultant, advisor and thought leader on the intersection of technology and research.