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Mike is the Founder of Lumen, the Eye Tracking technology company. He has spent his whole career trying to make communications more effective. He started out at BMP DDB, the agency that invented Account Planning. In 2007, he moved to New York, to start a strategic planning department for Tribal Read more…

Pam is the author of The Workshop Book and recently launched Supercharged Teams: 30 Tools of Great Teamwork, in March 2021 Pam has a background in psychology and collective intelligence, and specialises in insight, innovation and capabilities. Currently Paraffin leads online workshops in insight, innovation and capabilities for Unilever, Diageo, Essity, Tesco, Reckitt Benckiser and Pernod Ricard. Read more…

Tom is the founder of Feeling Mutual, the insight & strategy collective that has been twice nominated for best independent consultancy by the UK’s Market Research Society. And Feeling Mutual won Marketing Research Excellence award from Quirks in 2020. He is a leading expert in global, online and mobile qualitative Read more…