Artificial Intelligence

HOT TOPIC OVERVIEW

This hot topic covers machine learning solutions for research and analytics: mostly Natural Language Processing and Computer Vision applications, including text analytics, trend analytics, emotion analytics and others.

FEATURED PLATFORMS

Element Human

Element Human is a customer understanding platform that blends question data & biometrics (eye-tracking, facial coding, implicit response) using Human AI.

Heartbeat Ai

Heartbeat AI uses machine learning to transform text - from conversations, open survey questions, social media and other sources - into 9 primary emotions, 70 secondary emotions and 3 body sensations.

Gavagai

Gavagai's Explorer platforms is AI-driven text-analytics software for extracting meaning from unstructured text data in 46 languages.

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ARTIFICIAL INTELLIGENCE PLATFORM DEMO

Platform Demo – Market Logic

Market Logic Software Demo.
Market Logic’s insights platforma enables consumer-centric decisions with a powerful Insights Engine, a comprehensive Digital Insights Workspace, and an intuitive Business Assistant.

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Platform Demo – Heartbeat Ai

Heartbeat Ai Demo.
Heartbeat AI is a text analytics platform that extracts human emotion insights from conversations, open survey questions, social media and other sources.

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Platform Demo – Element Human

Element Human Demo.
Element Human is a customer understanding platform that blends question data & biometrics (eye-tracking, facial coding, implicit response) using Human AI.

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Platform Demo – Codeit

Codeit Demo.
CodeIt is a software platform for text analytics and verbatim response coding. It uses a variety of advanced machine learning techniques.

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Platform Demo – Sentisum

Sentisum Demo.
SentiSum is a personalised AI platform that uses machine learning to analyse large amounts of customer feedback data from all channels in real time.

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ARTICLES, EBOOKS, WEBINARS AND COURSES

Uncovering Human Emotions in Unstructured Data

A free white paper from Heartbeat Ai that explains how NLP can be used to identify and measure the emotional content of language.

Facial-Emotion-Recognition - Insight Platforms

Facial & Emotion Recognition – What’s the Difference?

A free ebook from Element Human that explains the key differences between facial recognition, verification and biometrics; and explores the use cases, advantages and drawbacks of each technology.

What are Neuromarketing Research Tools?

OK, I’ll be honest: neuromarketing is a bit of a bucket category in the directory. It includes lots of different techniques that are variously grouped under behavioural psychology, System 1 and emotionAI tools. And other fancy words. All these things stem from a recognition that asking questions (in online surveys, interviews or focus groups) doesn’t always get …

What are Neuromarketing Research Tools? Read More »

Voice Assistants for Research & Insight

Research is starting to use messaging tools and chatbots. But what's up with voice assistants? Here's a brief collection of early innovators in the space.

How JDE used Artificial Intelligence to improve volumetric forecasting

This case study shows how AI can build a panel of up to two million ‘virtual consumers’ using agent based micro-modelling on a research sample of a few hundred. JDE’s brief JDE is one of the world’s leading coffee manufacturers, with brands including Jacobs, Tassimo, Senseo, Douwe Egberts, Kenco and L’OR. In France, where Roast …

How JDE used Artificial Intelligence to improve volumetric forecasting Read More »

5 Things I Learned at IIEX Europe 2019

Key highlights from the IIEX Europe 2019 conference: more privacy-awareness, data integration, artificial intelligence, insight activation & build vs buy.

The Guide to AI for Research & Analytics

A free introductory ebook about artificial intelligence for researchers, analysts and marketers in client teams and agencies.

EmotionAI – reading emotions from behavioural data

Mike Stevens talks about research technologies that detect human emotion in behavioural signals: in language, brain activity, facial expressions, vocal tone and more.

Can Automated Eye Tracking Ever Replace Humans?

By Mike Follett of Lumen. Machine Learning can create heatmaps without eye tracking research. But can AI algorithms ever understand context, meaning and attention as well as humans?

5 AI-enhanced qualitative research platforms

5 examples of machine learning applied to qualitative research. Featuring 2020, Remesh, Insights.us, CRISbot and Qualsights.

Evolving Insight: 5 Themes from IIEX Europe 2020

A brief summary of the main trends on display at IIEX Europe 2020: less radical innovation, more implementation and digital transformation.

How Qualitative Research Benefits from Automation and Machine Learning

A short explainer by Fuel Cycle about the benefits of technology for qualitative research - including text analytics, computer vision and video interviews.

Introduction to AI for Research Pragmatists

A webinar about AI for market research and analytics. Includes practical examples, software tools and implications for the future.

Gradually then Suddenly - post pandemic growth in research industry - Insight Platforms

Gradually, then Suddenly:Post Pandemic Growth in the Research Industry

As it adapts to life in the COVID-19 era, the research industry will see accelerated adoption of new technology. Here are seven examples.

Demystifying Machine Learning

Sjoerd Koornstra of The House of Insights introduces the basics of Machine Learning, explains why insight managers need to be analytics translators and shares a CPG innovation case study.

Market Map: Chatbots for Research

Chatbot platforms are increasingly being used for market research, user research and CX feedback. Here is a market map of platforms built specifically for this purpose.

The Lean Insight Toolbox Part 3 - The Five Whys - Insight Platforms

The Lean Insight Toolbox Part 3: Getting to the Five Whys

The 'Five Whys' - digging and probing for root cause understanding - underpins lean insight, and is also fundamental to new qualitative research approaches

How to Get Value from Your Verbatims with Autocoding

Zappi's Data Science Product Manager explains how machine learning models can be trained to automatically code open-ended survey responses.

CX Analytics

A directory of software and services for customer experience analytics, and related learning resources: articles, market maps, webinars, videos and ebooks.

Opportunities and Challenges in EmotionAI

Emotion is key to designing digital experiences As a CX / UX agency, we have been working hard over the last 5 years to get deeper into the hearts and minds of users. We’ve been trying to define how the next generation of digital experiences should work. That means going beyond shiny features and …

Opportunities and Challenges in EmotionAI Read More »

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Artificial Intelligence

HOT TOPIC OVERVIEW

FEATURED PLATFORMS

ARTIFICIAL INTELLIGENCE PLATFORM DEMO

ARTICLES, EBOOKS, WEBINARS AND COURSES

MORE AI / MACHINE LEARNING BASED PLATFORMS