User feedback lets you understand how users interact with your site. Here’s the top user feedback platforms for websites, apps & emails
Top Platforms for User Feedback Read More »
Market Map of user feedback solutions for understanding the customer experience on websites, smartphone apps and other digital environments.
Market Map: User Feedback Platforms Read More »
Market Map of text analytics platforms for research, including general text analytics, verbatim coding, emotion analytics and CX analytics.
Market Map: Text Analytics Read More »
Text analytics helps uncover meaning in a variety of text sources using NLP. See the top text analytics platforms here
The Top Text Analytics Platforms for Research & Customer Feedback Read More »
Learn what eye tracking is and how it can be used to support UX, advertising, packaging and shopper research.
What is Eye Tracking for Market & User Research? Read More »
Insight communities give you ongoing access to customers, building understanding. Here the top 20 insight community platforms.
Top Tools: Insight Community Platforms Read More »
2021 will be a busy year for M&A activity in the insights industry. Mike Stevens explains why consolidation and digitisation go hand-in-hand.
2021: A year of hectic M&A in the insights industry Read More »
Chatbots for research are a way of engaging respondents in a converstaion to gather both qual and quant data. Learn how they can help you
What are Chatbots for Research? Read More »
Learn about social intelligence, how it can be used, and how you can benefit from using it in your own insight strategy.
What is Social Intelligence? Read More »
Mobile ethnography can help provide in-context insights. Here is a list of 10 mobile ethnography platforms.
Top Tools: Mobile Ethnography Read More »
A market map of mobile ethnography platforms.
Includes mobile-only specialist tools and multi-platform qualitative research software with desktop and smartphone capabilities.
Market Map: Mobile Ethnography Read More »
An introduction to mobile ethnography; it’s benefits, it’s uses, and the types of features needed.
What is Mobile Ethnography? Read More »