All People

Anna Coombe started her market research career with incling in 2013, as a community manager, working on projects for big names in travel and hospitality, finance and agencies, on everything from exploratory/ethnographic work through to detailed package design reviews and UX pieces. She moved into the Commercial side of the Read more…

Juliet is the founder of incling, a company that specialises in setting up and running beautifully bespoke online communities. With a background in psychology and a keen interest in new technology, she is passionate about designing and building online tools which are both engaging for participants and user-friendly for researchers. Read more…

Laura Pulito is the Vice President of Research at Recollective, where she works with brands, agencies and researchers to design and deliver innovative research programs. With 20 years on both the client and supplier sides of market research, she specializes in digital methods including insight communities. Read more…

Olga helps companies and start-ups to arrive at a deeper, more powerful, and longer-lasting understanding of customers, and strategically design the best experiences for them by applying novel approaches and thinking. Currently independent, she has held insight and innovation leadership roles with SC Johnson, Nestlé and Unilever. Available for speaking Read more…

Marcos is an ethnographer interested in understanding why people do what they do and think what they think. Currently at Pinterest, he is focused on content creators, the emerging creator economy and building user empathy that can help us build the tools and products to serve our users. He has Read more…

Sarah was responsible for building the full-service, in-house qualitative research capability at Sky where the team now manage a wide range of projects that inform key strategic decisions across a range of departments including marketing, sales and product innovation. Read more…

Bala is a Senior Vice President at Reach3 Insights. Based in Sydney, he  is responsible for designing research approaches, addressing complex business needs that require triangulation of data sources and plays a vital role as an architect for using research methodologies and approaches with software solutions. He has a track Read more…

Niamh is Chief Operating Officer for Rival Technologies, and previously held product management roles with SAP, Mobify and Vision Critical. She is  product manager who understands that innovation is what builds a business, and that listening to customers is essential to devise the products and features they need. Read more…

Gloria is Director of Operations and Client Success for Hatchtank, where she helps create elevated experiences for qualitative moderators and  rich environments where clients can engage their audiences. Read more…

Vinod has spent more than a decade enabling brands to gain insights using qualitative market research methodologies, a skillset he continues to use in his current role as Client Account Executive for itracks. An honours graduate in Applied Economics at the University of Waterloo, his experience includes a specialisation in Read more…

Dave is a seasoned expert in digital qualitative research methods. His research career has taken him all around the world, where he has listened first hand to stories from hundreds of research participants. He is an expert in understanding how best to get to the heart of the narrative and Read more…

A graduate from OCAD University’s Digital Futures program, Salisa designs experiences, tells stories, and makes magic using emerging technologies. Read more…