
Head of Client Service. 20+ years of experience helping companies understand their customers to make more impactful business decisions. Mel’s experience span from market research, VOC, competitive intelligence and data mining. Having also worked on the client side for over 7 years, she understands the importance of bringing customer insights Read more…
Working at getWizer for 7 years managing a global team of researchers, leading multiple partnerships and product innovation to change the way marketers and insights teams consume data. Shani is an experienced researcher with a demonstrated history of working in the consumer insight industry leading the market research and insight Read more…

Meagan is the Director for Marketing and Communications at Upsiide, an innovation insights platform that helps marketing and insights pros predict the in-market appeal and performance of their ideas. Read more…


Tania has over 18 years’ experience in consumer research, focusing especially on Retail, Food & Drink and Health & Beauty. She is an expert in innovation and new product development research, and has presented papers at ESOMAR and industry conferences on Food and Drink and Retailing. Read more…

Milly is a tech-savvy problem solver and an empathetic creative. She works as a senior consultant for incling, where she is responsible for client communication, project management and analysis. Read more…

Sergey has 20 years’ international experience in marketing, sales, strategy and consumer insights, much of which has been in the beer industry with Heineken and Carlsberg. He is an expert the application of data science methods to business challenges – in particular expansion to emerging markets. Read more…

Sjoerd spent 30 years with Heineken in international Consumer Insights roles. He is now an active conference speaker, the author of several publications and an expert in applied econometrics. He has several data science qualifications and founded The House of Insights in 2018. Read more…

Pam is the author of The Workshop Book and recently launched Supercharged Teams: 30 Tools of Great Teamwork, in March 2021 Pam has a background in psychology and collective intelligence, and specialises in insight, innovation and capabilities. Currently Paraffin leads online workshops in insight, innovation and capabilities for Unilever, Diageo, Essity, Tesco, Reckitt Benckiser and Pernod Ricard. Read more…

Barbara helps companies build or optimise their consumer insights function. Select new MR technology, setting them up for your organisation (e.g. build custom methods), and up-skilling teams so they can use it. Ranging from a 2-hour inspiration workshop to discover new opportunities to a full transformation process to democratise insights. Read more…

Tom Woodnutt is the founder of Feeling Mutual, an independent qualitative research consultancy. He was nominated for the Wendy Gordon Pioneer Award for Quality of Research in 2025 and has received multiple further nominations and awards, including specific recognition for the use of AI in qualitative analysis. He has spoken Read more…

Nikki is the EVP, Global Experience Strategy for Savanta, and was previously the Founder and CEO of Mindspark Research International, ESOMAR Council Member and Member of the AQR Board. An American in Paris, she is passionate about people, insatiably curious, has a love for learning and a talent for turning Read more…
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