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This podcast interview is part of the Corus Data Decisions series. Mike Stevens shares his views on the future of consumer insight; the changes that...

How do you land your insights, engage people and get them to do something different? It's a vexed question when everyone's so busy. this article...

There's a growing number of free market & user research tools that are actually quite good. This article highlights how you can use a handful...

The 2019 GRIT Report shows how much rapid, chaotic and brilliant innovation is happening in insight technology. Here are some quick thoughts on what it...

Medallia, the market leader in enterprise CX platforms, has filed to go public 19 years after it was founded. What does its S1 filing reveal...

Research is starting to use messaging tools and chatbots. But what's up with voice assistants? Here's a brief collection of early innovators in the space.

Chatbot platforms are increasingly being used for market research, user research and CX feedback. Here is a market map of platforms built specifically for this...

Becky Hillcoat, Strategic Insight Manager at Mail Metro Media, describes how her team uses research and data analytics for deeper consumer insights

Insight communities can be costly and time-consuming to set up. You want to make sure they succeed. Here are 10 factors that help make a...

Insight communities are private online environments where engaged customers take part in multiple research projects over time.